TERMS OF SERVICE

Last updated: September 28, 2026

General Information

These Terms of Service govern access to, browsing of, and use of the DermaSlide website, as well as the purchase of products through the website.

By accessing this website and placing an order, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use this website.

Use of the Website

Users agree to:

Use the website only for lawful purposes.
Not engage in fraudulent activities.
Not introduce viruses, malware, or other harmful elements.
Not use website content for commercial purposes without express authorization.

We reserve the right to deny or restrict access to the website in cases of misuse, fraudulent activity, or violation of these Terms of Service.

Products and Availability

All products offered through the website are subject to availability.

We reserve the right to modify, discontinue, or remove products at any time without prior notice.

Product descriptions, photographs, colors, and images are presented as accurately as reasonably possible. However, slight variations in appearance may occur depending on manufacturing batches, lighting, display settings, or other factors.

Prices

All prices are displayed in the currency shown on the website and include applicable taxes unless otherwise stated.

Shipping costs, where applicable, will be displayed before the customer completes the purchase.

We reserve the right to change product prices at any time. However, the price applicable to an order will be the price displayed at the time the order is placed.

Ordering Process

To place an order, the customer must:

Select the desired product.
Provide the requested information.
Review and confirm the order.
Complete payment using one of the available payment methods.

Once the purchase process has been completed, the customer will receive an order confirmation by email.

We reserve the right to cancel or refuse an order in cases including, but not limited to:

Obvious pricing errors.
Suspected fraudulent activity.
Payment issues or payment authorization failures.
Product availability issues.
Incorrect or incomplete customer information.

If an order is cancelled after payment has been received, the corresponding amount will be refunded to the original payment method.

Payment Methods

Payments are processed through secure third-party payment platforms.

FIRST CLASS JOURNEY LLC does not store complete payment card information on its own systems.

Payment information may be processed by the payment provider selected during checkout in accordance with its own privacy policy and terms.

Shipping and Delivery

Delivery times displayed on the website are estimates and may vary depending on the destination, carrier, customs procedures, weather conditions, operational issues, or other circumstances beyond our reasonable control.

FIRST CLASS JOURNEY LLC is not responsible for delays caused by third-party carriers, customs authorities, incorrect or incomplete delivery information, or circumstances considered beyond the company’s reasonable control.

Customers are responsible for providing accurate and complete shipping information when placing an order.

Right of Withdrawal / Returns

Where applicable under the laws governing the customer’s purchase, customers may have a statutory right to withdraw from a purchase within the legally prescribed period.

For returns or withdrawal requests, please contact:

info@dermaslideau.com

Unless otherwise required by applicable law, returned products must be in their original condition and comply with the applicable return requirements described in our Returns & Refunds Policy.

Return shipping costs may be the responsibility of the customer unless the return is due to a defective product, an incorrect item, or another circumstance for which the company is responsible.

Nothing in these Terms limits any mandatory consumer rights that cannot legally be excluded or waived.

Defective or Incorrect Products

If a product arrives defective, damaged, unusable, or different from the product ordered, the customer should contact us as soon as reasonably possible after receiving the order.

Customers may be asked to provide photographs or other information necessary to verify the issue.

Once the issue has been verified, we may provide a replacement, refund, or other appropriate solution in accordance with applicable law and our Returns & Refunds Policy.

Intellectual Property

All content available on this website, including but not limited to text, photographs, images, logos, trademarks, graphics, product designs, layouts, videos, and other materials, is owned by FIRST CLASS JOURNEY LLC, DermaSlide, or their respective licensors and is protected by applicable intellectual property laws.

No content from this website may be copied, reproduced, distributed, modified, republished, or used for commercial purposes without prior express authorization, except where permitted by applicable law.

Product Use and Safety

DermaSlide products should always be used in accordance with their instructions, warnings, and intended purpose.

Customers are responsible for reading and following the applicable product instructions before use.

FIRST CLASS JOURNEY LLC is not responsible for problems resulting from misuse, improper application, failure to follow product instructions, or use of a product for a purpose other than its intended use, except where liability cannot legally be excluded.

Limitation of Liability

To the maximum extent permitted by applicable law, FIRST CLASS JOURNEY LLC will not be liable for indirect, incidental, special, or consequential damages, economic losses, or other damages arising from the use of the website or products, except where such liability cannot legally be excluded.

Nothing in these Terms is intended to exclude or limit liability for matters that cannot legally be excluded or limited under applicable law.

Website Availability

We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or restrict access to the website for maintenance, updates, technical reasons, security reasons, or other operational purposes.

Modifications to These Terms

We reserve the right to modify these Terms of Service at any time.

Any changes will become effective when the updated version is published on the website, unless otherwise required by applicable law.

The “Last updated” date at the top of these Terms indicates when they were most recently revised.

Applicable Law and Jurisdiction

These Terms of Service shall be governed by the laws applicable to FIRST CLASS JOURNEY LLC and the applicable jurisdiction of the State of New Mexico, United States, except where mandatory consumer protection laws provide otherwise.

Nothing in these Terms is intended to deprive consumers of any mandatory rights or protections granted to them under the laws applicable to their place of residence or the transaction.

Any dispute shall be subject to the jurisdiction of the courts competent under applicable law.